Problem:
I am getting an error when I try to program my lock through HTML.
Cause:
Using wrong master/supervisor code. Lock and keypad not linked properly. Incorrect lock type. Damaged or badly crimped cable causing data loss. Damaged or bad keypad.
Solution:
Confirm that you are using the correct Master/Supervisor code. Confirm that the Keypad knows what type of lock it is administrating. Lock bodies 6124/6125/Z03 are the only locks that can be used with the IP keypad. Replace Cat 5 cable going from connection box to keypad. Replace keypad.
Applicable to:
IP Keypad, LMP, Exception Reporter
