Problem:
I am not getting any power to the keypad.
Cause:
No power to connection box. No power to Keypad.
Solution:
Check power cord connection into wall? Check power cord connection into connection box? Did Cat 5 connection come loose inside connection box? Did Cat 5 cable come loose in keypad? Check both RJ45 crimps and make sure the are good. Check that you are using straight through cable. Check to make sure the power outlet is live.
Applicable to:
IP Keypad, LMP, Exception Reporter
