Q&A Resources

Download an audit trail from the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127

Use the Management Reset Code to reset my lock?

April 15, 2020
Model 6120, Model 6123, Z02 Locks

When I push in on my dial I am not hearing the spring fire.

April 15, 2020
8500 Series

Titan/Spartan Bolt Position Indicator

April 15, 2020
Spartan, Titan

I think I made an error while performing my combination change.

April 15, 2020
6700 Series

I enter my code, my lock does not open every time I enter my code.

April 15, 2020
Model 6120, Model 6123, Uncategorized, Z02

Safe is not relocking.

April 15, 2020
Model 6124, Model 6125, Z02, Z03

Add User to Spartan (Star Mode)

April 15, 2020
Spartan

Quick Mount Keypad Installation

April 15, 2020
Keypads

A-Series with Display Change Battery

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

What should the torque on my lock should be set?

April 15, 2020
6700 Series

Add or Change a User Code (6120)?

April 15, 2020
Model 6120

Create a Time Schedule

April 15, 2020
Digital Time Lock

My dial is stopping at 5 or at 96 and I cannot turn it any further.

April 15, 2020
6700 Series

Load Time Lock Schedule

April 15, 2020
Digital Time Lock

A-Series with Display Download Audit Log

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

A-Series with Display Time and Date Verification

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

Dial my combination and open my lock?

April 15, 2020
8500 Series

Dual User Setup

April 15, 2020
2740A, Archive

Battery Change

April 15, 2020
Keypads, Model 6120, Model 6123, Model 6124, Model 6125, Titan

Create Vacation

April 15, 2020
Digital Time Lock

I no longer hear a hear a loud snapping noise when I enter my combination.

April 15, 2020
Archive, Z02

A-Series with Display Open Lock (service mode)

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

Delete a user code (dual Control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

Inserting my change key after performing the change procedure.

April 15, 2020
8077 Padlock, Padlocks

Set the time in the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127

Open my lock?

April 15, 2020
Model 8077, Padlocks

Initialized lock using the 45* process.

April 15, 2020
A-Series with Display

I dial in the correct combination but the lock does not open.

April 15, 2020
6700 Series

A-Series with Display Lock Installation (Pivot Bolt)

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks