Q&A Resources

Duress Module

April 15, 2020
6124, A-Series, Model 6125, Model 6126, Model 6127, Titan

The code is entered, lock does not open, lock emits 2 braps (long beeps).

April 15, 2020
Model 6120, Model 6123, Z02

2890B Alarm Integration Installation

April 15, 2020
2740B, 2890B, Alarm Module, Government, SCIF

Opening the A-Series lock with OTC and black key.

April 15, 2020
A-Series, One Time Code locks

Check my Accelerator Spring?

April 15, 2020
8500 Series

Set a Managment Reset Code (MRC)?

April 15, 2020
Keypads

How do I run the MRC code when I do not know the master code?

April 15, 2020
Keypads

Hirose Cable Connection Diagram

April 15, 2020
Model 6120, Model 6123, Model 6124, Model 6125, Spartan, Titan

Add Email To Safe Senders List

April 15, 2020
Digital Time Lock

Changing Your Own Code or the Factory Default Code

April 15, 2020
Titan

Change my combination?

April 15, 2020
8400 Series

When I push in on my dial I am not hearing the spring fire.

April 15, 2020
8500 Series

Download an audit trail from the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127

Combination Change

April 15, 2020
2740B

I tried changing my code. Now neither the old code nor the new code is working.

April 15, 2020
Archive, Model 6120, Model 6123, Z02

How do I change to a new keypad?

April 15, 2020
Keypads, Time Lock Keypad

When I turn the dial to zero and turn the butterfly knob, it is no longer springy and is loose.

April 15, 2020
8400 Series

Create a Time Schedule

April 15, 2020
Digital Time Lock

Use the Management Reset Code to reset my lock?

April 15, 2020
Model 6120, Model 6123, Z02 Locks

What should the torque on my lock should be set?

April 15, 2020
6700 Series

Safe is not relocking.

April 15, 2020
Model 6124, Model 6125, Z02, Z03

Quick Mount Keypad Installation

April 15, 2020
Keypads

Titan/Spartan Bolt Position Indicator

April 15, 2020
Spartan, Titan

Add or Change a User Code (6120)?

April 15, 2020
Model 6120

My dial is stopping at 5 or at 96 and I cannot turn it any further.

April 15, 2020
6700 Series

Load Time Lock Schedule

April 15, 2020
Digital Time Lock

Add User to Spartan (Star Mode)

April 15, 2020
Spartan

A-Series with Display Change Battery

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

I think I made an error while performing my combination change.

April 15, 2020
6700 Series

A-Series with Display Download Audit Log

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks