I am getting an error when I try to program my lock through HTML.

Using wrong master/supervisor code. Lock and keypad not linked properly. Incorrect lock type. Damaged or badly crimped cable causing data loss. Damaged or bad keypad.

Confirm that you are using the correct Master/Supervisor code. Confirm that the Keypad knows what type of lock it is administrating. Lock bodies 6124/6125/Z03 are the only locks that can be used with the IP keypad. Replace Cat 5 cable going from connection box to keypad. Replace keypad.

Applicable to:
IP Keypad, LMP, Exception Reporter