Q&A Resources

The keypad does not want to twist very easily.

April 15, 2020
Uncategorized, Z02, Z03, Z03 D-Drive

Add a User Code (z03)?

April 15, 2020
Archive, Z03

I do not have a Format Key button in my software.

April 15, 2020
Audit Lock, Model 6126, Model 6127

Dial open a mechanical lock 6700/6600

July 1, 2020
6700 Series

View my audit trail (at keypad)?

April 15, 2020
6300, Archive

Change my Master Code (z02)?

April 15, 2020
Archive, Z02

How do I create a code?

April 15, 2020
Archive, IP Lock

Add a new code (single control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

If power is lost to a store’s location how do I open my safe?

April 15, 2020
6300 Series, Archive

LED display reads “Sensor Failure.”

April 15, 2020
Keypads

When programming my touch key with the 6150 software I get an error that says “Error Data Touch.”

April 15, 2020
6300 Series, Archive

Change my current code?

April 15, 2020
6300, Archive

Change a User Code (z03)?

April 15, 2020
Archive, Z03

The keypad is plugged in but there is no read out on the LCD display.

April 15, 2020
Keypads

How do I setup a daily timelock period?

April 15, 2020
Keypads, Time Lock Keypad

Add a new code (at Keypad)?

April 15, 2020
6300, Archive

Change my combination?

April 15, 2020
Model 8077, Padlocks

When I start up my LMP/Exception reporter software it give me a “Divide by 0” error and does not start up.

April 15, 2020
Archive, IP Lock

The LED display reads “2 Pins Entered or Mismatched Code,” when adding a new fingerprint.

April 15, 2020
Keypads

Download audit trail to key?

April 15, 2020
6300, Archive

When I press the buttons on my keypad the do not always want to register.

April 15, 2020
Archive, IP Lock

When I enter my 8 digit code the lock opens but the keypad turns off and on.

April 15, 2020
Archive, IP Lock

What lock models work with my keypad?

April 15, 2020
Archive, IP Lock

I changed my master code and now my finger print is not working.

April 15, 2020
Keypads

The LED display reads “Lock Open”, but the lock does not open.

April 15, 2020
Keypads, Uncategorized

My touch key reader (for the audit trail feature) will not connect to my PC because there is no serial port.

April 15, 2020
6300 Series, Archive

Change a User Code (z02)?

April 15, 2020
Archive, Z02

I am not getting any power to the keypad.

April 15, 2020
Archive, IP Lock

There is no read out on the LCD display.

April 15, 2020
6300 Series, Archive

Add a User Code (z02)?

April 15, 2020
Archive, Z02